2. Contact Information
How to reach the Kosovo Government CERT, and how to authenticate secure communication.
2.1 Name of the Team
Kosovo Government CERT
Short name: GovCERT XK
2.2 Address
Kosovo Government CERT
Agency for Information Society (ASHI)
"Luan Haradinaj" Street, Rilindja Building
10000 Prishtina
Republic of Kosovo
2.3 Time Zone
Central European Time, CET (UTC+01:00) — from the last Sunday in October to the last Sunday in March.
Central European Summer Time, CEST (UTC+02:00) — from the last Sunday in March to the last Sunday in October.
2.4 Telephone Number
2.5 Facsimile Number
None available.
2.6 Electronic Mail Address
For incident reports and general enquiries, please use:
ashi.cert@rks-gov.net
gani.zogaj@rks-gov.net
2.7 Public Keys and Encryption Information
GovCERT XK operates PGP keys for secure communication, associated with the following e-mail addresses:
Key ID: 5C0B5EB8B107DFD0
Fingerprint: AFDB 08D3 E047 CC6E 8891 00DB 5C0B 5EB8 B107 DFD0
Key ID: 59DAD637058EF0B5 (EdDSA/255)
Fingerprint: AB9E 1FDE 3161 32FE D5E8 1C46 59DA D637 058E F0B5
The key(s) can be found at: govcert.rks-gov.net. The first key (ashi.cert@rks-gov.net) expires 2028-06-23; the second key expires 2029-11-19. Both will be renewed prior to expiry.
2.8 Team Members
GovCERT XK is part of the Agency for Information Society (ASHI). Point of contact: Gani Zogaj. A full list of team members is not publicly disclosed. Staff will identify themselves by full name in official communication regarding an incident.
2.9 Other Information
General information about GovCERT XK and ASHI can be found at: govcert.rks-gov.net
2.10 Points of Customer Contact
The preferred method of contacting GovCERT XK is via e-mail, as described in Section 2.6. This will create a ticket in the team's tracking system and alert the analyst on duty.
If e-mail is not available, or not advisable for security reasons, GovCERT XK may be reached by telephone at +383 38 200 60112 and +383 44 211 969.
GovCERT XK's regular hours of operation are 08:00–16:00, Monday to Friday, excluding public holidays in the Republic of Kosovo.